If your SA-issued prepaid card gets blocked during a transaction on Mega Fortune™, it’s important not to panic. First, check with your card issuer to understand why the transaction was declined. Often, these issues are related to security measures put in place by the card provider. Additionally, Goldrush Casino offers multiple payment options, so consider trying a different method if you encounter issues with your prepaid card. Our customer support team is also available to assist you with any difficulties and help you navigate your payment options smoothly.

We understand that it can be concerning if your funds seem to have disappeared after a withdrawal confirmation. At Goldrush Casino, we prioritize transparent and timely processing of all transactions. If you experience this issue, first double-check your account balance and transaction history for any discrepancies. If the problem persists, don’t hesitate to reach out to our customer support. We’re here to ensure that your queries are addressed quickly and that your funds are secure. Remember, our commitment to resolving such matters is part of what makes Goldrush a preferred choice for players.

Having a missing reference number can be frustrating, especially if it’s causing delays in your payout. At Goldrush Casino, we strive to keep you informed throughout your gaming experience. If you realize your transaction reference number is missing, reach out to our customer support team immediately. We have the tools and resources to assist you in retrieving it or tracking your payout status. We take pride in our responsive service which ensures that our players can resolve these issues quickly and efficiently.

Once a withdrawal request has been submitted at Goldrush Casino, changing the withdrawal method generally isn’t allowed for security reasons. However, we understand that circumstances can change. If you find yourself needing to modify your request, please contact our customer support team as soon as possible. They can provide guidance based on your specific situation. At Goldrush, we aim to ensure that all players have a seamless experience and we’ll do our best to assist you within the guidelines.

Re-verifying your bank account may feel like an inconvenience, but it’s an important security measure to protect your funds. Goldrush Casino takes the safety of our players seriously, ensuring that payouts go to the correct accounts and preventing fraud. If you’re asked for re-verification, it typically involves providing documentation that confirms your identity and banking details. If you have any questions or require assistance during this process, our helpful customer support team is always ready to guide you through it. Your gaming safety is our top priority, allowing you to enjoy Mega Fortune™ with peace of mind.